Effective: 13 October 2026 · Applies to the Naam Jap app (listed as “Naam Jaap” / “Naam Jaap Community”) for Android and iOS, published by ExoCloud Technologies (“we”, “us”).
In short: your chanting stays on your phone. We store data on our servers only if you sign in to use Community features (friends, groups, leaderboard) or cloud backup, and you can delete it in the app at any time.
Your naams, counts, malas, session times, goals, streaks, settings, any background photo you pick, any audio you attach to a naam and any background music you choose are stored only on your device. We cannot see them and they are never uploaded. Uninstalling the app deletes them, unless you have a cloud backup (section 4). Spoken naams in Auto Track use your phone’s built-in text-to-speech.
The counter works without an account. If you sign in with Google or Apple to use Community features, we store your account identifier and email address (kept by Firebase Authentication; with Sign in with Apple you may hide your email and we receive an Apple relay address), the display name you choose and your friend code.
Only tapped counts are shared, never your naams, session times or other history. There is no chat and no photo sharing.
If you have Pro and are signed in, the app backs up your chanting history: for each day, the counts and time per naam, plus your naam list (including the text of naams you created) and their settings. Audio, photos and music are not backed up. Only you can read your backup. You can restore it on another phone signed in to the same account.
Naam Jap Pro is sold through the App Store and Google Play. They process payment; we never receive your card, UPI or bank details. The app checks with the store whether Pro is active.
If you don’t have Pro, the app shows ads from Google AdMob, limited to content rated suitable for general audiences. AdMob may collect device identifiers (such as the Android advertising ID, or on iOS the IDFA if you allow tracking), IP address, approximate location derived from it, and how you interact with ads. Where the law requires it (for example in the EEA and UK) we ask for your consent first using Google’s consent tool. On iOS, ads are personalised only if you allow tracking. See how Google uses information from apps that use its services. Ads are never shown while you chant on the counter.
Daily reminders are scheduled on your device. No reminder data is sent to us.
| Service | Purpose | Location |
|---|---|---|
| Google Firebase Authentication | Sign-in | United States |
| Google Cloud Firestore | Community features and cloud backup | Mumbai, India |
| Google AdMob | Ads (free version) | Global |
| Apple / Google | Sign-in, payments, app distribution | Global |
We do not sell your personal data. Transfers outside India are made as permitted by the Digital Personal Data Protection Act, 2023.
Community and backup data are kept until you delete them; leaderboard entries are per week. Settings → Account → Delete account immediately deletes your sign-in account, profile, friend code, friendships, blessings, group memberships and contributions (groups you created are deleted for everyone), leaderboard entries and cloud backup. Your on-device history is not affected. You can also ask us by email; see how to delete your account. Ad data is kept by Google under its own policies.
You may access, correct or erase your personal data, withdraw consent and raise a grievance. Most of this you can do in the app; otherwise write to our Grievance Officer at yagnik@exocloud.in. We respond within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.
Anyone, of any age, can use the counter, streaks, stats and reminders. They need no account and keep all data on the phone. Signing in (Community and cloud backup) is for people aged 18 and over; the app asks you to confirm this before you sign in. A parent or guardian may sign in and use these features on behalf of a child. We do not knowingly collect personal data from anyone under 18 without a parent or guardian. If you believe a child has signed in without one, contact us and we will delete the account and its data.
Data in transit is encrypted. Server-side access rules ensure only you can read your backup and that Community data is visible only as described in section 3.
We will post changes here and update the effective date. Significant changes will be shown in the app.
ExoCloud Technologies, 406, 4th Floor, Aalap Apartment, Dr Rajendra Prasad Marg, Limada Chowk, Rajkot, Gujarat 360001, India · yagnik@exocloud.in